An invoice is a formal document sent to companies after a contract is signed. It serves as a request for payment for goods or services provided.

Key Information on Invoice:

• Invoice number and date
• Company information (seller and buyer)
• Contract details and reference number
• Detailed breakdown of services/products
• Payment terms and due date
• Bank account details for payment
• Tax information and total amount due

Invoices are issued specifically for company/business customers after the following conditions are met:

1. Contract has been signed by both parties
2. Terms and conditions have been agreed upon
3. Services/products have been delivered or agreed to be delivered

The invoice will be sent to the registered company email address within X business days of contract signing.

A receipt is a document confirming that payment has been received. It is proof of purchase for individual customers.

What's Included in Your Receipt:

• Receipt and order number
• Date and time of payment
• Customer information
• List of purchased items with quantities
• Total amount paid
• Discount amount (if the order is purchased during our active promotions)

You will receive your receipt via email after your payment is confirmed. The receipt will be sent to:

• The email address provided during checkout
• Within a few hours (typically 2-3 hours) of payment confirmation
• As a PDF attachment for easy printing and record-keeping

What to Do if You Don't Receive Your Receipt:

1. Check your spam/junk folder for payment confirmation email
2. Contact our support with your order number
3. Request a resend through our support contact with your order number

Invoice:

• Issued BEFORE payment (request for payment)
• For business/company customers
• After contract signing
• Includes payment terms and due dates
• Used for accounting and tax purposes

Receipt:

• Issued AFTER payment (proof of payment)
• For general/individual customers
• Sent immediately after payment confirmation
• Shows transaction completed
• Serves as proof of purchase

If you need a copy of your invoice or receipt, you can:

1. Contact our support with your order/invoice number
2. Call phone number during business hours

Information Needed for Request:

• Order number or invoice number
• Email address used for purchase
• Company name (for invoice requests)
• Date of purchase/transaction